Mon - Sat

from 09:00 to 16:00

REGULATIONS OF THE ONLINE STORE FOR ENTREPRENEURS

  1. General provisions

    1. The Online Store available at the Internet address www.worldturbocharger.eu is run by the company E&E TURBO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Kraków (registered office address: ul. Bonarka 19/5, 30-415 Kraków and delivery and warehouse address: ul. Grabiszyńska 241, 53-234 Wrocław), entered into the register of entrepreneurs of the National Court Register under KRS number 0001024366; registry court where the company’s documentation is kept: District Court for Kraków – Śródmieście in Kraków, 11th Commercial Division of the National Court Register; share capital in the amount of: PLN 100,000; NIP: 6793262180, REGON: 524693931, e-mail address: sales@dev3.worldturbocharger.eu and telephone number: (+48) 735 998 020.

    2. This Online Store and the Regulations and all provisions contained therein are addressed to and therefore bind only the Customer or Service Recipient who is an entrepreneur, including from January 1, 2021 and for contracts concluded from that date on, an entrepreneur who is a natural person concluding a contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity. For the avoidance of doubt, the Service Provider indicates that the Regulations and the Online Store are not addressed to consumers.

    3. 1.3. The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data are processed for the purposes, for the period and based on the grounds and principles indicated in privacy policy published on the Online Store website. The privacy policy primarily contains the rules regarding the processing of personal data by the Administrator in the Online Store, including the basis, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store. Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service User or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and the Seller’s statutory obligations).

    4. Definitions:

      1. WORKING DAY – one day from Monday to Friday, excluding public holidays.

      2. REGISTRATION FORM – form available in the Online Store enabling the creation of an Account.

      3. THE ORDER FORM – Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by selecting Products and specifying the terms of the Sales Agreement, including the method of delivery and payment.

      4. CLIENT – (1) a natural person who is an entrepreneur for whom the use of the Online Store, including concluding Sales Agreements, is directly related to the business activity conducted by him and is of a professional nature for this person, and from January 1, 2021 and for contracts concluded from that date also include a natural person concluding a contract directly related to his/her business activity, if the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on Central Registration and Information on Business (i.e. in both cases a natural person who is not a consumer); (2) legal entity; or (3) an organizational unit without legal personality, which is granted legal capacity by law – which has concluded or intends to conclude a Sales Agreement with the Seller.

      5. CIVIL CODE – Civil Code Act of April 23, 1964 (Journal of Laws 1964, No. 16, item 93, as amended).

      6. ACCOUNT – Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider’s IT system, which collects data provided by the Service Recipient and information about Orders placed by him in the Online Store.

      7. NEWSLETTER – Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, new products and promotions in the Online Store.

      8. OFFER, SALE OFFER – an offer to conclude a Sales Agreement submitted by the Seller in response to the Customer’s Order regarding the Product. Acceptance of the Offer leads to the conclusion of a Sales Agreement between the Customer and the Seller.

      9. PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.

      10. STATUTE – these regulations of the Online Store.

      11. ONLINE SHOP – the Service Provider’s online store available at the following address: www.worldturbocharger.eu.

      12. SELLER, SERVICE PROVIDER – the company E&E TURBO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Kraków (registered office address: ul. Bonarka 19/5, 30-415 Kraków and delivery and warehouse address: ul. Grabiszyńska 241, 53-234 Wrocław), entered into the National Register of Entrepreneurs Court Register under KRS number 0001024366; registry court where the company’s documentation is kept: District Court for Kraków – Śródmieście in Kraków, 11th Commercial Division of the National Court Register; share capital in the amount of: PLN 100,000; NIP: 6793262180, REGON: 524693931, e-mail address: sales@dev3.worldturbocharger.eu and telephone number: (+48) 735 998 020.

      13. SALES AGREEMENT – Product sales contract concluded or concluded between the Customer and the Seller via the Online Store.

      14. USŁUGA ELEKTRONICZNA – service provided electronically by the Service Provider to the Service User via the Online Store.

      15. SERVICE RECIPIENT – (1) a natural person who is an entrepreneur for whom the use of the Online Store is directly related to the business activity conducted by him and it has a professional nature for this person, and from January 1, 2021 and for contracts concluded from that date also a person a natural person concluding a contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity (i.e. in both cases a natural person who is not a consumer); (2) legal entity; or (3) an organizational unit without legal personality, which is granted legal capacity by law – using or intending to use the Electronic Service.

      16. CONSUMER RIGHTS ACT – Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended)

      17. ORDER – the Customer’s declaration of will submitted using the Order Form and aimed at receiving an Offer to conclude a Product Sales Agreement with the Seller.

  2. Electronic services in the online store

    1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.

      1. 2.1.1. Account – using the Account is possible after completing a total of three subsequent steps – (1) completing the Registration Form, (2) clicking the “Register” field and (3) approval of the Account by the Service Provider. In the Registration Form, the Service Recipient must provide the following data regarding the Service Recipient: name and surname/company name, NIP number, address of the registered office or place of business (street, house and/or premises number, postal code, city, country), telephone number and e-mail address. After activation of the Account, the Service User will receive confirmation of its creation to the provided e-mail address along with a link enabling him to set his own password for the Account.

        1. 2.1.1.1. The Electronic Account Service is provided free of charge for an indefinite period of time. The Service User may, at any time and without giving a reason, delete the Account (resign from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: sales@dev3.worldturbocharger.eu or in writing to the following address: st. Grabiszynska 241, 53-234 Wroclaw

      2. 2.1.2. Order Form – the use of the Order Form begins when the Customer selects a Product in the Online Store. Placing an Order takes place after the Customer completes a total of three subsequent steps – (1) clicking the “Order”box next to the selected Product, (2) completing the Order Form and (3) clicking on the Online Store website after completing the Order Form “Send” fields – until this point, you can modify the entered data yourself (to do this, follow the displayed messages and information available on the Online Store website). In the Order Form, the Customer must provide the following data regarding the Customer: name and surname/company name, NIP number, address of the registered office or place of business (street, house/apartment number, postal code, city, country), e-mail address, number contact telephone number and data regarding the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of the Product(s), method of payment.

        1. 2.1.2.1. The Electronic Order Form Service is provided free of charge and is of a one-time nature and ends when an Order is placed via it or when the Service User stops placing an Order via it.

      3. 2.1.3. Newsletter – the Newsletter can be used after entering it in the tab “Newsletter”the e-mail address visible on the Online Store website to which subsequent editions of the Newsletter are to be sent and clicking the field “Sign up”. You can also subscribe to the Newsletter by checking the appropriate checkbox when registering an Account or placing an Order – when you create an Account or place an Order, the Service Recipient is subscribed to the Newsletter.

        1. 2.1.3.1. The Electronic Newsletter Service is provided free of charge for an indefinite period of time. The Service User has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (unsubscribe from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: sales@dev3.worldturbocharger.eu or in writing to the following address: st. Grabiszynska 241, 53-234 Wroclaw

    2. Technical requirements necessary for cooperation with the IT system used by the Service Provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) current version of the web browser: Mozilla Firefox; Internet Explorer; Opera; Google Chrome; Safari; Microsoft Edge; (4) enabling cookies and Javascript support in the web browser.

    3. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good practices, taking into account the respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The service recipient is obliged to enter data consistent with the actual situation. The Service Recipient is prohibited from providing illegal content.

    4. The complaint procedure regarding Electronic Services is indicated in point. 6 of the Regulations.

  3. Terms of concluding a sales contract

    1. The conclusion of a Sales Agreement between the Customer and the Seller is possible after the Customer places an Order using the Order Form in the Online Store in accordance with point. 2.1.2 of the Regulations. Placing an Order via the Online Store requires the Customer to have an active Account.

    2. Announcements, advertisements, price lists and other information about Products provided on the Online Store’s website, in particular their descriptions, technical parameters and prices, constitute an invitation to conclude a Sales Agreement within the meaning of Art. 71 of the Civil Code.

    3. The price of the Product shown on the Online Store website is given in Polish zlotys. The Customer is informed about the total price including taxes of the Product that is the subject of the Sales Agreement, as well as about delivery costs (including transport, delivery and postal service fees) and other costs, and if the amount of these fees cannot be determined – about the obligation to pay them. informed on the Online Store’s website when placing an Order, as well as during subsequent arrangements with the Seller, including when the Customer expresses his will to be bound by the Sales Agreement.

    4. The procedure for concluding a Sales Agreement in the Online Store using the Order Form

      1. 3.4.1. The conclusion of a Sales Agreement between the Customer and the Seller is possible after the Customer places an Order in the Online Store in accordance with point. 2.1.2 of the Regulations. Establishing cooperation, including placing an Order by the Customer and sending the Sales Offer by the Seller, may also take place in another legally permissible form, including by e-mail (e-mail) or by telephone.

      2. 3.4.2. After placing the Order, the Seller immediately confirms its receipt. Confirmation of receipt of the Order is confirmed by an automatic e-mail sent from the Online Store to the Customer’s e-mail address.

      3. 3.4.3. The Seller shall immediately verify the received Order and prepare the Sales Offer. If necessary, the Seller may contact the Customer in advance to ask additional questions in order to better understand his expectations and adjust the Offer.

      4. 3.4.4. The conclusion of the Sales Agreement between the Customer and the Seller takes place only as a result of the Customer’s acceptance of the Sales Offer submitted by the Seller in response to his Order, and if negotiations (arrangements) are carried out to conclude the Sales Agreement, then when the parties reach an agreement on all its provisions. that were the subject of negotiations (agreements).

    5. The content of the concluded Sales Agreement is recorded, secured and made available to the Customer by (1) making these Regulations available on the Online Store website and (2) consolidating the agreed arrangements of the parties in e-mail correspondence, including as part of the Sales Offer.

  4. Methods and terms of payment for the product

    1. The method and date of payment are each time agreed with the Customer before concluding the Sales Agreement. Below are standard payment methods and terms that are available in the absence of other arrangements between the Customer and the Seller.

    2. The Seller provides the Customer with the following payment methods under the Sales Agreement:

      1. 4.2.1. Cash on delivery upon delivery.

      2. 4.2.2. Payment by transfer to the Seller’s bank account in the form of prepayment or deferred payment (depending on detailed arrangements with the Customer).

    3. Date of payment:

      1. 4.3.1. If the Customer chooses to pay by bank transfer in the form of prepayment, the Customer is obliged to make the payment within 3 calendar days from the date of conclusion of the Sales Agreement. If the Customer chooses deferred payment, the Customer is obliged to make the payment within the deadline agreed with the Seller..

      2. 4.3.2. If the Customer chooses to pay cash on delivery upon receipt of the shipment, the Customer is obliged to make the payment upon receipt of the shipment.

  5. Cost, methods and date of delivery and collection of the product

    1. The method, date and cost of delivery or collection of the Product is each time agreed with the Customer before concluding the Sales Agreement. Below we present the standard methods and dates of delivery or collection, which apply in the absence of other arrangements between the Customer and the Seller.

    2. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. Product delivery costs (including transport, delivery and postal services fees) are indicated to the Customer on the Online Store website when placing the Order, as well as during subsequent arrangements with the Seller, including when the Customer expresses his will to be bound by the Sales Agreement.

    3. Personal collection of the Product by the Customer is free of charge.

    4. The Seller provides the Customer with the following methods of delivery or collection of the Product:

      1. 5.4.1. Postal shipment, cash on delivery.

      2. 5.4.2. Courier delivery, cash on delivery courier delivery.

      3. 5.4.3. Pallet shipment.

      4. 5.4.4. Personal collection available at: str. Grabiszynska 241, 53-234 Wroclaw – on working days, from 09:00 to 16:30.

    5. Delivery date of the Product to the Customer is up to 7 Business Days, unless a different date is specified in the Sales Offer. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, cannot exceed 7 Business Days, unless a different date is specified in the Sales Offer. The beginning of the delivery period of the Product to the Customer is counted as follows:

      1. 5.5.1. If the Customer chooses the payment method by transfer in the form of prepayment – from the date of crediting the Seller’s bank account.

      2. 5.5.2. If the Customer chooses the cash on delivery method – from the date of conclusion of the Sales Agreement.

      3. 5.5.3. If the Customer chooses the payment method by deferred transfer – from the date of conclusion of the Sales Agreement.

    6. The deadline for the Product to be ready for collection by the Customer – if the Customer chooses personal collection of the Product, the Product will be ready for collection by the Customer within 7 Business Days, unless a different date is specified in the Sales Offer. In the case of Products with different dates of readiness for collection, the date of readiness for collection is the longest given date, which, however, cannot exceed 7 Business Days, unless a different date is specified in the Sales Offer. The Customer will be additionally informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail to the Customer’s e-mail address provided when placing the Order. The beginning of the period for the Product to be ready for collection by the Customer is counted as follows:

      1. 5.6.1. If the Customer chooses the payment method by transfer – from the date of crediting the Seller’s bank account.

      2. 5.6.2. If the Customer chooses the payment method by deferred transfer – from the date of conclusion of the Sales Agreement.

  6. Complaint handling procedure

    1. This point 6 of the Regulations defines the complaint handling procedure common to all complaints submitted to the Seller, in particular complaints regarding Products, Sales Agreements, Electronic Services and other complaints related to the operation of the Seller or the Online Store.

    2. A complaint may be submitted, for example:

      1. 6.2.1. in writing to the address: str. Grabiszynska 241, 53-234 Wroclaw;

      2. 6.2.2. in electronic form via e-mail to the following address: sales@dev3.worldturbocharger.eu.

    3. Sending or returning the Product as part of the complaint may take place at the following address: str. Grabiszynska 241, 53-234 Wroclaw.

    4. It is recommended to include in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities or lack of compliance with the contract; (2) requesting a method of achieving compliance with the contract or a declaration of price reduction or withdrawal from the contract or other claim; and (3) contact details of the person filing the complaint – this will facilitate and speed up the processing of the complaint. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

    5. If the complainant changes the contact details provided while the complaint is being considered, he or she is obliged to notify the Seller.

    6. The complainant may attach evidence (e.g. photos, documents or the Product) related to the subject of the complaint to the complaint. The Seller may also ask the person filing the complaint to provide additional information or send evidence (e.g. photos), if this will facilitate and speed up the consideration of the complaint by the Seller.

    7. The Seller will respond to the complaint immediately, no later than within 14 calendar days from the date of its receipt.

    8. The basis and scope of the Seller’s statutory liability are specified in generally applicable provisions of law, in particular in the Civil Code, the Act on Consumer Rights and the Act on the provision of electronic services of July 18, 2002 (Dz.U. Nr 144, poz. 1204 ze zm.). Additional information regarding the Seller’s liability for the compliance of the Product with the Sales Agreement provided for by law is provided below:

      1. 6.8.1. In the event of a complaint about a Product purchased by a Customer who is a natural person specified in point 7.1 of the Regulations based on the Sales Agreement concluded with the Seller from January 1, 2023, the Seller’s liability is determined by the provisions of the Consumer Rights Act in the version in force from January 1, 2023, in particular Art. 43a – 43g of the Consumer Rights Act. These provisions specify in particular the basis and scope of the Seller’s liability towards the Customer in the event of non-compliance of the Product with the Sales Agreement.

      2. 6.8.2. In the case of other complaints, in particular complaints about the Product purchased by a Customer other than the natural person specified in point. 7.1 of the Regulations, the Seller’s liability is determined by the provisions of the Civil Code and the relevant provisions of these Regulations.

    9. In addition to the statutory liability, a warranty may be granted for the Product – this is a contractual (additional) liability and can be used when the Product is covered by a warranty. The warranty may be granted by an entity other than the Seller (e.g. by the manufacturer or distributor). Detailed conditions regarding liability under the warranty, including details of the entity responsible for implementing the warranty and the entity authorized to use it, are available in the description of the warranty, e.g. in the warranty card or elsewhere regarding the granting of the warranty.

  7. Right to withdraw from the contract

    1. The consumer provisions contained in point 7 and 11 of the Regulations apply from January 1, 2021 and for contracts concluded from that date to the Service Recipient or the Customer who is a natural person concluding a contract directly related to his or her business activity, when the content of this contract stipulates that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity. The provisions contained in this point of the Regulations do not apply to: (1) a natural person who is an entrepreneur for whom the use of the Online Store, including concluding contracts, is directly related to his or her business activity and is of a professional nature for this person; (2) a legal person; and (3) an organizational unit without legal personality which is granted legal capacity by law.

    2. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point. 7.10 of the Regulations. To meet the deadline, it is enough to send the declaration before its expiry. A declaration of withdrawal from the contract may be submitted, for example:

      1. 7.2.1. in writing to the address: str. Grabiszynska 241, 53-234 Wroclaw;

      2. 7.2.2. in electronic form via e-mail to the following address: sales@dev3.worldturbocharger.eu.

    3. The Product may be returned as part of the withdrawal from the contract to the following address: str. Grabiszynska 241, 53-234 Wroclaw.

    4. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and is additionally available in point. 11 of the Regulations. The consumer may use the template form, but this is not obligatory.

    5. The deadline for withdrawal from the contract begins:

      1. 7.5.1. for a contract under which the Seller releases the Product, being obliged to transfer its ownership (e.g. Sales Agreement) – from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract that: (1) includes many Products that are delivered separately, in batches or in parts – from taking possession of the last Product, batch or part, or (2) consist in regular delivery of Products for a specified period of time – from taking possession of the first Product;

      2. 7.5.2. for other contracts – from the date of conclusion of the contract.

    6. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.

    7. The Seller is obliged to immediately, no later than 14 calendar days from the date of receipt of the consumer’s declaration of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (except for additional costs resulting from the method of delivery chosen by the consumer other than the cheapest regular delivery method available in the Online Store). The seller refunds the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the refund of payments received from the consumer until he receives the Product back or until the consumer provides proof of sending it back, depending on which event occurs first.

    8. The Consumer is obliged to immediately, no later than 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry.

    9. The Consumer is liable for any reduction in the value of the Product resulting from using it in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.

    10. Possible costs related to the consumer’s withdrawal from the contract, which the consumer is obliged to bear:

      1. 7.10.1. If the consumer has chosen a method of delivery of the Product other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.

      2. 7.10.2. The consumer bears the direct costs of returning the Product. In the case of Products that cannot be returned by regular mail (e.g. large shipments), the consumer may incur higher costs of returning them, in accordance with the following sample price list of one of the carriers:https://www.sendit.pl/cennik/cenniki-krajowe/fedex.

      3. 7.10.3. In the case of a Product that is a service, the performance of which – at the express request of the consumer – began before the deadline for withdrawal from the contract, the consumer who exercises the right to withdraw from the contract after submitting such a request is obliged to pay for the services provided until the withdrawal from the contract. The payment amount is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.

    11. The right to withdraw from a distance contract is not available to the consumer in relation to contracts:

      1. 7.11.1. (1) for the provision of services for which the consumer is obliged to pay the price, if the Seller has fully performed the service with the express and prior consent of the consumer, who was informed before the commencement of the service that after the Seller has completed the service, he will lose the right to withdraw from the contract, and has accepted this is for your information; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract; (3) in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer’s specifications or serving to meet his individual needs; (4) in which the subject of the service is a Product that deteriorates quickly or has a short shelf life; (5) in which the subject of the service is a Product delivered in a sealed packaging, which cannot be returned after opening the packaging due to health protection or hygiene reasons, if the packaging was opened after delivery; (6) in which the subject of the service are Products which, after delivery, due to their nature, are inseparably connected with other items; (7) in which the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and whose delivery may take place only after 30 days and whose value depends on market fluctuations over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him for urgent repair or maintenance; if the Seller additionally provides services other than those requested by the consumer, or provides Products other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts; (11) concluded by public auction; (12) for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to recreation, entertainment, sports or cultural events, if the contract specifies the day or period of service provision; (13) for the supply of digital content not delivered on a tangible medium for which the consumer is obliged to pay the price, if the Seller commenced the provision with the express and prior consent of the consumer, who was informed before the commencement of the provision that after the Seller has completed the provision, he will lose the right to withdraw from the contract , and acknowledged it, and the Seller provided the consumer with the confirmation referred to in Art. 15 section 1 and 2 or art. 21 section 1 of the Consumer Rights Act; (14) for the provision of services for which the consumer is obliged to pay a price, for which the consumer has expressly requested the Seller to come to him for repairs, and the service has already been fully performed with the express and prior consent of the consumer.

  8. Additional provisions

    1. This point 8 of the Regulations and all provisions contained therein are addressed to and therefore bind only the Customer or the Service Recipient who is not a consumer. Moreover, from January 1, 2021 and for contracts concluded from that date, this point of the Regulations and all the provisions contained therein are not addressed to and therefore do not bind the Customer or Service Recipient who is a natural person concluding a contract directly related to his/her business activity, when from the content this contract shows that it does not have a professional character for this person, resulting in particular from the subject of the business activity carried out by him, made available on the basis of the provisions on the Central Registration and Information on Economic Activity, unless the provisions contained in this point of the Regulations apply to these persons is not prohibited.

    2. The Seller has the right to withdraw from the Sales Agreement within 14 calendar days from the date of its conclusion. In this case, withdrawal from the Sales Agreement may take place without giving a reason and does not give rise to any claims on the part of the Customer against the Seller.

    3. The Seller’s liability under the warranty for the Product or lack of compliance of the Product with the Sales Agreement is excluded.

    4. The Seller will respond to the complaint within 30 calendar days from the date of its receipt.

    5. The Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.

    6. If the Customer fails to collect the shipment, the Seller, regardless of his other rights, has the right to charge him a contractual penalty of PLN 150. The stipulation of a contractual penalty does not exclude or limit the claim for additional compensation.

    7. The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Service User an appropriate statement.

    8. The Service Provider/Seller’s liability towards the Service Recipient/Customer, regardless of its legal basis, is limited – both as part of a single claim and for all claims in total – to the amount of the price paid and delivery costs under the Sales Agreement, but no more than up to the amount of one thousand zlotys. The amount limitation referred to in the previous sentence applies to all claims made by the Service Recipient/Customer against the Service Provider/Seller, including in the event of failure to conclude a Sales Agreement or unrelated to the Sales Agreement. The Service Provider/Seller is liable to the Service Recipient/Customer only for typical damages foreseeable at the time of conclusion of the contract and is not liable for lost profits. The seller is also not responsible for delays in shipment.

    9. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient shall be submitted to the court having jurisdiction over the registered office of the Seller/Service Provider.

  9. Product reviews

    1. The Seller does not enable the issuance or access to opinions about Products issued by Customers via the Online Store.

  10. Final Provisions

    1. Contracts concluded via the Online Store are concluded in Polish.

    2. Changes to the Regulations:

      1. 10.2.1. The Service Provider reserves the right to make changes to these Regulations for important reasons, i.e.: changes in legal provisions; changes in payment or delivery methods or timing, becoming subject to a legal or regulatory obligation; changes in the scope or form of the Electronic Services provided; adding new Electronic Services; the need to counteract unforeseen and direct threats related to the protection of the Online Store, including Electronic Services and Service Recipients/Customers against fraud, malware, spam, data breaches or other cybersecurity threats – to the extent that these changes affect the implementation of the provisions of these Regulations.

      2. 10.2.2. Notification of proposed changes is sent in advance at least 15 days before the date of entry into force of these changes, provided that a change may be introduced without the 15-day notice period if the Service Provider: (1) is subject to a legal or regulatory obligation, under which he is obliged to amend the Regulations in a way that makes it impossible for him to comply with the 15-day notice period; or (2) must, by way of exception, amend its Regulations to counteract an unforeseen and direct threat related to the protection of the Online Store, including Electronic Services and Service Recipients/Customers against fraud, malware, spam, data breaches or other cybersecurity threats. In the last two cases referred to in the previous sentence, changes are introduced with immediate effect, unless it is possible or necessary to apply a longer deadline for introducing changes, which is each time notified by the Service Provider.

      3. 10.2.3. In the case of continuous contracts (e.g. provision of Electronic Services – Account), the Service User has the right to terminate the contract with the Service Provider before the expiry of the notification period about the proposed changes. Such solution becomes effective within 15 days from the date of receipt of the notification. In the event of concluding a continuous contract, the amended Regulations are binding on the Service Recipient if he was properly notified about the changes in accordance with the notification period before their introduction and did not terminate the contract during this period. Additionally, at any time after receiving notification of changes, the Service User may accept the changes and thus waive the further duration of the notification period. In the event of concluding an agreement of a different nature than continuous agreements, changes to the Regulations will not in any way violate the rights acquired by the Service User before the date of entry into force of the amendments to the Regulations, in particular, changes to the Regulations will not affect Orders already placed or submitted as well as concluded, implemented or completed Orders. Sales Agreements.

      4. 10.2.4. In the event that a change to the Regulations results in the introduction of any new fees or an increase in the current ones, the Customer/Service Recipient who is a natural person referred to in point. 7.1 of the Regulations, has the right to withdraw from the contract.

    3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: Civil Code; act on the provision of electronic services of 18 July 2002. (OJ 2002 No 144, item 1204 with d.m.); Consumer Rights Act; and other relevant provisions of generally applicable law.

  11. Model withdrawal form (appendix no. 2 to the law on consumer rights)

Sample withdrawal form
(This form should be completed and returned only if you wish to withdraw from the contract)

–    Adresat:

E&E TURBO LIMITED LIABILITY COMPANY
str. Grabiszynska 241, 53-234 Wroclaw
worldturbocharger.eu
sales@dev3.worldturbocharger.eu

–    I/My(*) hereby inform/inform (*) of my/our withdrawal from the contract for the sale of the following goods(*) the contract for the delivery of the following goods(*) the contract for specific work consisting in the performance of the following goods(*)/for the provision of the following service(*)

–    Date of conclusion of the contract(*)/receipt(*)

–    Name and surname of the consumer(s)

–    Signature of consumer(s)

–    Signature of the consumer(s) (only if the form is sent in paper form)

–    Date

(*) Delete as appropriate.

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